WordPress Support and Maintenance Services

Published on January 25, 2023 by Kevin Graham

If you have a website for your business or are thinking of launching one, you should know how much support and maintenance is important. Not all business and website owners have WordPress prowess, aka the technical knowledge to be able to fix any bugs or technical issues that might arise when using it.

And even if you did have the knowledge, sometimes this is a full-time job, and you probably won’t always have the time. So, a business relying on WordPress means that you’ll need tech support from experts in WordPress that will help you deal with any problems you might encounter on the platform.

The good news is that there are online services that do a great job when it comes to WordPress maintenance, and in this article, I’ll tell you all about them. Here you’ll be able to find everything you need for your site – whether it’s a quick fix or ongoing support.

Prepare for the best WordPress support and maintenance services out there!

1. FixRunner

FixRunner is a professional WordPress service that offers 24-hour support. With an experienced WordPress team, it offers both one-time help and also several plans for continuous maintenance.

FixRunner offers personalized WordPress support across multiple channels. So, you can ask for their help through phone, email, chat, or through support tickets.

The team behind this service provides error fixes, security strengthening, backups, site optimization and performance improvement.

Pricing

FixRunner is an affordable solution for your WordPress problems.

For their one-time fix you can pay a fee of $49 for 30 minutes of whatever problem you may have, or you can choose between their three plans (with a monthly, quarterly, and yearly subscription):

  • Premium is their first plan and it costs $69 per month ($59 quarterly and $49 yearly);
  • Rocket is their middle plan that costs $99 per month ($89 quarterly and $79 yearly);
  • Advance is their most premium plan that costs $179 per month ($149 quarterly and $129 yearly).

Some of the tasks that FixRunner can do for you include:

  • Speed optimization
  • Cloud backups
  • WordPress core updates
  • Plug-in and theme updates
  • On page SEO optimization
  • Dedicated account manager (for the Advance plan)
  • Uptime monitoring
  • Security scan
  • Malware removal
  • Site upgrade

2. TemplateMonster

TemplateMonster is a large online marketplace for website templates, WordPress themes, plugins, graphics, video and audio templates and effects, and other popular eCommerce and website elements. Among its services, you can also find WordPress maintenance for the most common and demanded WordPress issues.

The WordPress TemplateMonster team provides website health checks, monitoring, backups and a lot more.

Pricing

TemplateMonster offers two plans:

  • A monthly plan that costs $199;
  • And an Annual plan that costs $899 for the whole year, but is paid monthly for $75.

If you need extra website modifications, you can also hire one of their web developers for $20 per hour.

Features

TemplateMonster offers services like:

  • 24/7, whole-year monitoring of your site
  • Weekly website backups
  • Website health check
  • Regular website updating
  • Monitoring broken links (404 error)
  • Ensuring browser compatibility
  • Monthly reports
  • Improving website accessibility

If you need solid support for standard WordPress stuff, then TemplateMonster is definitely the way to go.

3. Work Hero

Work Hero is another superb WordPress tech support service that also offers options for white-label site management. From 24/7 website edits, daily updates, security, and website backups to speed optimization, these gals and guys know what they’re doing with WordPress.

Pricing

Work Hero offer three different monthly plans:

  • The Starter plan is their standard WordPress site maintenance plan that costs $499 per month and supports up to 10 sites with proactive maintenance;
  • The Grow plan is aimed for people with more sites or more demanding work requirements, and is $899 per month;
  • The Scale plan is for large agencies, and offers new site builds as well as redesigns and landing pages, for $1499 per month;

Features

Work Hero provides a whole array of features, depending on which plans you opt for. These are some of the things they’ll do:

  • Daily WordPress updates and weekly reports
  • 24/7 emergency support
  • 24/7 uptime monitoring
  • Daily backups
  • Security optimization
  • Complete malware removal
  • Speed optimization

Work Hero is truly a comprehensive WordPress support service that has all that you need in terms of support and then some!

4. WP Fix It

As the name itself says, WP Fix It is a service that aims to fix WordPress issues in 30 minutes or less. They have a skilled and dedicated team that is available 24/7 to client needs and emergencies.

From plugin and theme conflicts to core file issues, you can rest assured that WP Fix It is always going to be on top of the task.

Pricing

WP Fix It works differently from the other services mentioned above. It charges its clients by service, so there aren’t any bundle monthly or yearly plans.

You basically pay for a specific thing you need fixing. These are some of the dozens of services offered.

  • The general support costs $47 for one-time purchase;
  • Speed optimization will cost you $157 per service;
  • Infection removal is $137;
  • Site migration is $57;
  • Backup is also $57.

You can find more of the offers on their website.

You can also purchase support per hour, which will cost you $49 per hour, but the caveat is that there is a 5-hour minimum.

Features

These are some of the support services WP Fix It offers:

  • Speed optimization
  • Infection removal and infection insurance
  • WordPress tune up
  • WooCommerce checkup
  • Backup and restore
  • PHP compatibility
  • Site migration
  • HTTPS service
  • Custom WordPress project

WP Fix It is a great solution if you need a quick and urgent fix for your WordPress site. But if you need a more encompassing and more continuous WordPress support, then I recommend you choose another service from the list provided here.

Conclusion

I hope this selected list of WordPress support services will help you with any site and configuration issues you might have. As you were able to see, most of them charge in a similar way.

It’s best to take a look at what they offer and choose according to your budget and the type of your problem. It’s also worth asking yourself whether you need a quick fix or a more permanent support service for your site.

And last but not least, remember that these types of services are great for small fixes and ongoing basic maintenance. For larger projects, however, it’s best to have a skilled developer that will help you out with all the tricky bits and pieces. We have a guide to finding and hiring a WordPress developer here.

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